Golden Rummy’s focus is 100% customer satisfaction. In the event of an error in the transaction, wrongful transfers, mistaken identity, or any other issues that can be verified and proven, we will refund the money in question to the user, provided the reasons are genuine and proved after investigation. Please read the fine print on each league, contest, tournament, or service we provide before paying for it, as it provides all the details about the services we offer and the contest entries users purchase. In case of dissatisfaction from Golden Rummy’s services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancellations on transactions already completed, please contact us via the Contact Us section on the app or the website.

Email: info@goldenrummy.com