More Information

1. Golden Rummy is a member of the EGF (E-Gaming Federation), a not-for-profit organization established under the Societies Regulation Act to ensure a safe, fair, and transparent online gaming environment where all players can enjoy gaming responsibly.
2. Golden Rummy does not allow players below 18 years of age to register on its platform. It has strict KYC checks and disclaimers in place to ensure the prevention of underage players.
3. The self-assessment questionnaire is meant for users to identify any problem areas and work to rectify them.
4. Players who display any addictive or problematic gaming behavior are automatically identified by our smart system and sent frequent nudges to take a break from gaming.
5. Our online rummy games are monitored 24X7 to detect and prevent any suspicious or fraudulent activity right at the source.
6. Our anti-collusion system keeps an eye on each and every game.
7. High-level encryption is used to protect players’ data and privacy.
8. All player accounts have a predefined deposit limit set by default. Players have the option to increase or decrease their deposit limits. You can change your deposit limits by going to your “Profile” section.
9. You can contact us anytime using the “Contact Us” feature in our app’s “Help” section. Our customer support representatives will get back to you within 24 hours.